From our study of managing change this week it is clear that the attitude of employees toward a change has a profound impact on its successful implementation.
We learned that resistance to change varies from "active resistance" to "enthusiastic support", largely based on an employee's attitude toward the change.
Hence, much of a manager's effort in the first stage (unfreezing) of change management is aimed at insuring employees have a receptive attitude toward the change to be implemented.
Analysis and Writing Assignment
Read the Attitude Workshop NotesPreview the document developed by Dr. Carol Anderson, former Provost at New England College of Business.
Identify two different negative attitudes held by employees in your work environment.
Using the Attitude Formulation Worksheet on page 7 as a guide, develop a theory on why these attitudes were formed.
Review the Attitude Improvement Strategies outlined on pages 19-22.
Identify the strategy or strategies you would implement to improve the negative attitudes you have identified.
Write a paper describing the 2 negative attitudes held by employees in your current (or previous) workplace.
Then describe which attitude improvement strategies would be most effective in your work environment. Include a minimum of 2 references and in-text citations.