Read the content in the "facts about Mediation", "questions and answers-mediation" and "History of the EEOC mediation program" sections. After, answer the following 3 questions below with a minimum of 50 words per question.
1. Were you surprised by the number of claims filed with the EEOC or the amount of monetary damages awarded? Explain your answer?
2. Besides the financial costs, why is it important for employers to avoid employment discrimination claims?
3. How can mediation assist employers in dealing with employment discrimination claims?