Read chapters 1 and 2 of your "Insurance Handbook for the Medical Office" textbook. Use your knowledge of this week's "Insurance Handbook for the Medical Office" lesson to answer the following questions.
Mr. Donaldson, a patient at New Hope Clinic where you work was in a couple of days ago for a service. Today, Mr. Donaldson, called stating his Medicare Claim was denied because as of two weeks ago he is no longer entitled to Medicare benefits.
- How would you handle this call?
- Would it be wrong to adjust Mr. Donaldson's date of service so that Medicare would pay the claim? Explain why
- What can happen to the clinic if they adjust the date of service?