Compare and contrast the rational model of decision making and Simon's normative model.
Discuss knowledge management and techniques used by companies to increase knowledge sharing.
Explain the model of decision-making styles and the stages of the creative process.
Summarize the pros and cons of involving groups in the decision-making process.
Explain how participative management affects performance.
Contrast brainstorming, the nominal group technique, the Delphi technique, and computer-aided decision making.