1. Racial harassment is an example of:
a. dysfunctional behavior.
b. performance behavior.
c. avoidant behavior.
d. withdrawal behavior.
2. An employee at the research division of an automobile firm has an idea for a new type of alloy for the chassis of a car. A prototype of the car that uses this alloy will be developed during the _____ stage of the creative process.
a. preparation
b. incubation
c. verification
d. insight