Question:
The Twin Peaks Hotel is a mountain lodge with 200 rooms, 3 restaurants, 4 bars, and a 24 hour room service. The hotel has an urgent need to review its Beverage and Food staffing structure in order to enhance service quality and profitability. Elaborate a comprehensive plan explaining
i. How you would proceed.
ii. What factors you could consider the most important and why?
iii. What organization chart would you propose to management?
iv. How you would implement the plan?