Question:
(a) What is a Quality Management System (QMS) and why should an organization implement a Quality Management System?
(b) Explain the eight fundamental Quality Management Principles of the standard ISO 9001: 2008.
(c) What are the minimum ‘documented procedures' required by the standard ISO 9001: 2008.
(d) What are the requirements of the standard ISO 9001: 2008 in terms of resource management to an organisation? Give appropriate examples.