QUESTION
(a) Interpersonal skills are vital for interacting with people individually and in groups and developing such skills contribute to communication effectiveness in the organization.
- Describe the term interpersonal skills
- What as-per to you are the core interpersonal skills managers/workers need to acquire for maintaining a positive communication climate at the workplace?
(b)
- Define the term ‘organisation culture'
- Outline the practices firms habitually adopt to maintain a strong culture within the organization.