Question:
(a) How the harnessing of Information Systems impact on organisations.
(b) How can m-Commerce be useful in the provision of Government services to citizens.
(c) What factors should one consider in procuring computer equipment (E.g PCs, Printers, Laptops) for office automation and accessing corporate Information Systems.
(d) What is the importance of an e-Business Plan/ Information plan for a Ministry/ Department? Outline the main features of such a plan.
(e) What is Customer Relationship management System (CRM) and explain how such a system can add value to a public sector organisation.