Question:
(a) Companies use different types of enterprise systems (like ERP, CRM and SCM) to support their internal business processes and activities as well as external interactions with suppliers, customers and business partners.
Critically examine the benefits and the challenges that might stem from the implementation of one of these mentioned systems, and provide a more in depth analysis in terms of problems and issues that may also arise.
(b) How does a DSS differ from an MIS?