A brand name has an 80% recognition rate. If the owner of the brand wants to verify that rate by beginning with a small sample of 5 randomly selected consumers, find the probability that exactly 4 out of the 5 consumers recognize the brand name. Also find the probability that the number who recognize the brand name is not 4.
The probability that exactly 4 of the 5 consumers recognize the brand name is ___.
(Round to three decimal places)