Question 1:
You've just read an article in which it has claimed that managers cannot properly motivate their employees without understanding the principle theories of motivation. a) Briefly describe the essential features of the following theories of motivation:
(i) Maslow's hierarchy of needs
(ii) Hertzberg's Motivation-Hygiene Theory
b) Show how managers might use these theories in order to improve the motivation of their employees.
Question 2:
(a) Differentiate between Training and Development?
(b) What are the benefits of Training?
(c) At which levels can a Training Needs Analysis be done?