QUESTION 1
Write short notes on the following-
(a) Non-verbal communication
(b) Information overload
(c) Identify the four categories of cultural differences that need to be recognized in communication
(d) Discuss the characteristics of an effective team
QUESTION 2
You need to apply for a job which has been advertised in the newspaper. Together with your application letter you are asked to enclose your "resume"
(a) Describe the planning and the writing process of a "resume"
(b) Outline the major sections of a traditional "resume"