QUESTION 1
"Values drive behaviour". Discuss with reference to-
(1) virtuous values and behaviour
(2) how an ethical culture can be developed at the workplace?
QUESTION 2
(1) What are the duties of a Confidential Secretary?
(2) What role does a Confidential Secretary play within an organization?
QUESTION 3
(1) Define "Security".
(2) Explain the principle of security and classification of official information
(3) What are the special security precautions you should take with cabinet papers
QUESTION 4
(1) Why are problem analysis and planning important to decision making?
(2) Briefly explain the steps involved in decision making
QUESTION 5
(1) What is negotiation and why is it important?
(2) Briefly explain the different stages in a negotiation process