Question 1:
Name and Discuss the key benefits of E-Business?
Question 2:
(a) Describe the four activities of a Customer Service Life Cycle.
(b) Define the Three (3) Benefits of EDI.
Question 3:
(a) Name Societal barriers of E-business.
(b) Name Technical barriers of E-business.
(c) Name the different categories of E-business and how they are interrelated to each other (using a diagram).