Question 1:
Name and Discuss the key benefits of E-Business?
Question 2:
(a) Describe the four activities of a Customer Service Life Cycle.
(b)   Define the Three (3) Benefits of EDI.
Question 3:
(a)  Name Societal barriers of E-business.
(b)  Name Technical barriers of E-business.
(c)     Name the different categories  of E-business and how they are interrelated to each other (using a diagram).