QUESTION 1
i) Explain the following definitions
- Technical definition
- Process definition
- Transactional definition
ii) What are the characteristics of a small group?
QUESTION 2
a) What are the characteristics that you need to persuade someone?
b) Describe the types of noise that interfere within the transmission of messages.
QUESTION 3
Describe the following terms:
- Symptomatic behaviour
- Verbal behaviour
- Analogic behaviour
QUESTION 4
Describe the various stages of Tuckman's group development theory.