Question 1:
(i) Elaborate on the various types of conflicts that might arise in organisations.
(ii) Conflicts are always detrimental to the organisation. Discuss.
Question 2:
Critically analyse any performance management approach that orgaisations can use to achieve better performance from their employees.
Question 3:
(i) Explain, in your own words, the term " training"
(ii) Discuss the need for training in modern organisations keeping in mind the difficult business context of the 21st century.
Question 4:
Discuss how can organsiations establish sound employee relations at the workplace.