QUESTION 1
(i) Discuss the benefits and pitfalls of carrying out formal planning in an organisation. Describe the steps that a manager must take in order to design a feasible plan
(ii) Explain the steps which lead to rational decision making and discuss the limitations of carrying out rational decision making
QUESTION 2
Using your organisation as an example, illustrate the different types of managers and explain the major roles and subroles which those managers perform in their jobs