Question 1:
Explain briefly the seven elements of the negotiation process known as the Seven Pillars of the Negotiational Wisdom which need to be considered before and during negotiations?
Question 2:
(a) Define BATNA.
(b) Show down some important characteristics of BATNA and show how influencial they are in negotiations.
Question 3:
What are the "five tests" that negotiators should undergo when struggling to decide whether a given behaviour is ethical when negotiating? Comment on each one of them.