Question 1:
Discuss the importance of applying the relationship-marketing concept to the marketing activities of Wal-Mart.
Question 2:
Explain how Wal-mart can monitor and measure the quality of the services it is offering to its customers.
Question 3:
Discuss the principles of "market skimming "and "market penetration" pricing strategies and what are the strategies adopted by Wal-Mart in this present case.