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question 1describe total quality management what

Question 1:

Describe Total Quality Management. What are the Costs involved with respect to ‘Quality'?

Cost of Quality
Meaning of TQM
Quality Control Costs

Question 2:

Show Deming's work on "Quality Management".

Deming's 14 points
Defining Quality as per Edward Deming
Deming's System of Profound Knowledge
PDCA Cycle
Deming's Seven Deadly Diseases
Conclusion

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