QUESTION 1:
Describe the steps in a Planned Change Model, explaining how managers overcome resistance to change in the process.
QUESTION 2:
Discuss the importance of culture as a means of controlling behaviour in organisations.
QUESTION 3:
Describe one method of measuring Personality and justify its use in predicting behaviour at work.
QUESTION 4:
Describe the stages in Tuckman's Model of team development and explain the individual and group processes at each stage.
QUESTION 5:
Show how managers can use Motivation Theories to influence behaviour of people at work. (At least three motivation theories should be addressed).