Question 1:
Describe the concept of Cost of Quality briefly. What are the components of Cost of Quality?
- Concept of Cost of Quality
- Benefits
- Components of Cost of Quality
Question 2:
Prepare a short notes on Quality Function Deployment process and explain why it is also called "House of Quality".
- A Meaning of QFD
- Use of QFD
- QFD Process
- Construction of QFD (House of Quality)