QUESTION 1
(a) How is groupware different from other types of software?
(b) Illustrate and describe in detail the Computer Supported Cooperative Work (CSCW) matrix
QUESTION 2
(a) Briefly describe the four key drivers of e-commerce.
(b) What are the benefits and limitations of e-commerce towards the following?
(i) Organisations
(ii) Consumers
(iii) Society