QUESTION 1
(a) What is meant by controlling? Why is it needed in organisations?
(b) Discuss the different steps in the process of control. What are the essential requirements of an effective control system?
QUESTION 2
A director in a famous textile firm declared that they are not in a business of making t-shirt but they are in a people business. Their success was a result of a good management of human resources in his organisation. Explain how an organisation can make people become its asset for success.