Question 1:
(A) What are the functions of the Employment Relations Tribunal established under the Employment Relations Act 2008?
(B) What are the functions of the Commission for Conciliation and Mediation established under the Employment Relations Act 2008?
Question 2:
(a) What are the causes of employee grievances and how best can they be resolved?
(b) Outline the advantages and disadvantages of having a formal set of rules to handle grievances in an organization.