QUESTION 1
(a) There are variations in the nature of reference service provided by one type of library to another. Explain.
(b) Give examples in support of your answer.
QUESTION 2
(a) Differentiate between reference sources and reference services.
(b) Illustrate your answer with examples.
QUESTION 3
(a) Nowadays many sources of information are available in electronic format and some would say that these sources of information are better than printed ones. Do you agree?
(b) What criteria would you use to evaluate websites?