Question 1:
a. List out Dr. Edward Deming's contribution to Quality.
b. Show the eight dimensions of Quality.
- Dr. Edward Deming's contribution to Quality.
- Eight dimensions of Quality
Question 2:
What are the basic Quality tools and why it is known as "basic" tools? What are the benefits of Cause and Effect diagram?
- Basic Quality tools
- Meaning of Cause and Effect diagram
- Benefits of using Cause and Effect diagram
Question 3:
a. What do you understand by process Variation? Explain.
b. Explain Deming's Funnel experiment.
- Meaning of Process Variation
- Causes of Variation in a Process
- Deming's Funnel experiment