QUESTION 1
(a) List four characteristics of effective "Business Messages." Explain briefly each characteristic with examples
(b) Comment on the five benefits of effective communication
(c) Illustrate all elements involved in the communication process
(d) Outline four common types of communication barriers
QUESTION 2
Discuss the guidelines you may adopt to overcome communication barriers
QUESTION 3
As the leader of a business organization, you have to make an oral presentation to a staff of 30 members. Elaborate on the 3 steps of oral presentation process for an effective presentation