QUESTION 1
(a) Justify and explain with the help of examples, the five components which relates to Infrastructure of the E- Commerce Framework
(b) Compare brick-and-mortar and click-and-mortar organizations
QUESTION 2
(a) (i) How do social networks provide viral marketing?
(ii) Give two examples of companies who have successfully use this strategy
(b) How can we observe customers' movement online with the aim of tracking their online activities?
QUESTION 3
(a) Briefly describe the five value-added attributes of m-commerce
(b) Describe the connection between learning and social networking
(c) Give three examples of how "L-commerce" can be beneficial to individuals