Question 1:
(a) How does organisational culture develop?
(b) What are the functions of an organisational culture?
(c) What are its drawbacks?
Question 2:
(a) What are the main indicators of a low level of job satisfaction?
(b) How does F. Herzberg explain satisfaction and dissatisfaction at work?
(c) How can herzberg's theory be applied so as to improve job satisfaction?
Question 3:
(a) Describe briefly the stages of team formation.
(b) What are the ingredients for effective team-work?
(c) What are the disadvantages of working in groups?
Question 4:
Write short notes on any Four of the following:
(a) Scientific Management.
(b) The Hawthorne studies.
(c) D. McGregor's theory X and Theory Y.
(d) Effects of conflicts in organisations.
(e) Lewin's change model.
(f) Sources of power in organisations.