Question 1:
(a) Distinguish between Industrial Relations and Employee Relations?
(b) Explain five causes of Employee Grievances with suitable examples.
(c) What are the features of a good disciplinary system?
(d) List 6 forms of Industrial actions.
Question 2:
(a) Define a trade union (of workers).
(b) Describe any six advantages of collective bargaining.
(c) The factors which have traditionally influenced pay increases include: high profit by enterprises, cost of living and the negotiation skills of the parties.
In order to move away from this tradition, what type of pay systems should be a major concern for employers in connection with collective bargaining