QUESTION 1
a) Differentiate clearly the concepts "Organizational Climate" and "Organizational Culture".
b) Organizations make use of two different approaches for managing organizational culture. Illustrate the two approaches with examples where possible.
QUESTION 2
(a) Discuss the role of each of the three closely related patterns of group communication and in groupthink:
- Cohesiveness
- Conformity
- Deviance
(b) Problems such as time constraints, information overload and complexity mean that decision makers in organizations must often follow simplified decision making processes. Explain five factors that need to be considered in selecting a decision strategy