QUESTION 1
(a) Describe the Leavitt's model of change affecting a knowledge culture
(b) What type of culture is needed at the individual and managerial level in order to create a conducive environment for effective knowledge management?
(c) Discuss the view that knowledge culture interventions should be centrally driven
QUESTION 2
(a) What is meant by a knowledge management strategy?
(b) Discuss the significance of the RICE model and explain how you would apply it in designing a knowledge management strategy for your organisation
(c) What are the major constraints and challenges that you would expect to encounter in developing and implementing such a knowledge management initiative?