QUESTION 1
(a) Describe personality according to the big 5 theory?
(b) What personality traits must a manager have?
QUESTION 2
(a) Define Emotional Intelligence (E.I)?
(b) What are the five components of E.I.?
(c) Describe the Nine strategies for promoting E.I.
QUESTION 3
(a) What are your strength and weaknesses in the context of your professional life?
(b) How can you best use your strength to be a good trainer?
(c) What steps can you take to work on you weaknesses?
QUESTION 4
(a) Describe what you understand by assertiveness.
(b) How important is it for a manager to be assertive?
(c) What are the strategies you can use to improve your assertiveness?