Question 1: Which of the following non-profit, locally funded and controlled organizations offer housing rehabilitation and financial services to neighborhood residents?
Which company paid its employees to volunteer in their communities two days a week after a tsunami in Japan disrupted operations at its U.S. facilities?
- General Electric.
- UPS.
- Sony.
- Honda Motor Company.
Question 2: As communications improve and people around the world are able to witness the horrors of natural disasters, terrorism, and war, international relief efforts by corporations are becoming:
- Less important.
- More important.
- Obsolete because of social media.
- A liability because of negative media.
Question 3: Which of the following sectors receives the largest percentage of corporate cash and in-kind contributions?
- Health and human services.
- Education.
- Civic and community.
- Culture and arts.
Question 4: Another term for corporate giving is corporate:
- Welfare.
- Goodwill.
- Philanthropy.
- Citizenship.
Question 5: Which of the following is not a strategy to help companies get the most benefit from their contributions?
- Use hard-nosed business methods to assess the impact of gifts.
- Align priorities with employee interests.
- Establish priorities even if they come into conflict with firm core values.
- Draw on unique competencies of the business.
Question 6: The term civic engagement describes:
- The active involvement of businesses and individuals in improving communities.
- A competitive, free market environment.
- Strong governmental regulation to control businesses at the municipal level.
- A close and collaborative business-government relationship.
Question 7: Which company provided one million free vouchers for its online technology skills courses and certification exams during 2009?
- Apple, Inc.
- IBM Corp.
- Microsoft Corporation.
- Dell, Inc.
Question 8: Foreign-owned corporations use foundations:
- More frequently than U.S. firms.
- Less frequently than U.S. firms.
- About as often as U.S. firms.
- Only for setting up disaster relief.
Question 9: Habitat for Humanity is considered a:
- Corporation.
- Government division.
- Nongovernmental organization.
- Program for the homeless.
Question 10: The share of all giving made up by in-kind contributions of products and services have been:
- Rising steadily over the past decade.
- Declining steadily over the past decade.
- Remaining relatively constant over the past decade.
- Declining sharply over the past decade.
Question 11: According to a Harvard Business Review study, which of the following is not an area in which corporate contributions are most likely to enhance a company's competitiveness?
- Context for strategy and rivalry.
- Demand conditions.
- Stakeholder management.
- Factor conditions.
Question 12: What company gives all of its earnings to charity?
- Seventh Generation.
- The Body Shop.
- Newman's Own.
- Patagonia.
Question 13: Which company donates 5 percent of its branches or stores' total sales revenue to a worthy local nonprofit organization three days a year?
- H&M.
- Whole Foods Markets.
- Bank of America.
- Citigroup.
Question 14: What percentage of AT&T's procurement spending went to minority, women, and disabled veteran-owned businesses in 2011?
- 1 percent.
- 5 percent.
- 15 percent.
- 25 percent.
Question 15: The Ad Council's inaugural campaign slogan was:
- "Friends don't let friends drink and drive."
- "A mind is a terrible thing to waste."
- "Loose lips sink ships."
- "Only you can prevent forest fires."
Question 16: The agency created in 1934 and charged with regulating interstate and international communications by radio, television, wire, satellite, and cable is called:
- Online Privacy Commission.
- Securities and Exchange Commission.
- Federal Communications Commission.
- Federal Trade Commission.
Question 17: Global businesses that have extended their public relations strategies globally should:
- Ensure that sufficient funding is allocated globally for a positive and effective public affairs impact.
- Never decentralize their global public relations programs to ensure the company has "one voice."
- Assume that there is no anti-American sentiment in the countries where they have operations.
- Ignore local customs and emerging issues in the locations where they operate.
Question 18: The "WE AGREE" campaign was an image advertisement about what?
- Facebook's position on bullying.
- Chevron's position on big oil's support of local schools.
- S.C. Johnson's focus on supporting American families.
- BP's focus on supporting clean energy sources.
Question 19: Who warned, "Advertisements contain the only truth to be relied on in a newspaper?"
- Barack Obama.
- Bill Clinton.
- Thomas Jefferson.
- George Washington.
Question 20: The International Public Relations Association was founded in:
Question 21: Crises are:
- Not unique.
- Always tragedies.
- Often unexpected events.
- Rarely disruptive.
Question 22: In a 1998 FTC report to Congress, how many websites did the government agency find collected personal consumer information?
- Less than 10 percent.
- Approximately 25 percent.
- Approximately 67 percent.
- Over 85 percent.
Question 23: According to comScore, a provider of digital intelligence, in December 2008 the total number of individuals, aged 15 and older, who accessed the Internet from their home or work computers was:
- 100,000.
- 1 million.
- 1 billion.
- 10 billion.
Question 24: Scenario-based press releases, key discussion points, and procedures to activate the organization's website are all part of which step in an effective crisis management plan?
- Get ready before the crisis hits.
- Communicate quickly, but accurately.
- Use the Internet.
- Do the right thing.
Question 25: The right to free speech is protected under the U.S. Constitution's:
- Fifth Amendment.
- Third Amendment.
- First Amendment.
- Preamble.
Question 26: In 1889, the first public relations department was created by:
- John Rockefeller.
- George Westinghouse.
- Andrew Carnegie.
- Franklin Pierce.
Question 27: A critical function of the public relations manager is:
- Crisis management.
- Financial management.
- Corporate governance.
- Accounting.
Question 28: What describes the practice of businesses using their public relations' outreach in ways to influence the public's opinion of a political or legislative issue of concern to the company?
- Influential advertising.
- Issue advertising.
- Capstone advertising.
- Political advertising.
Question 29: In 2011 Facebook and Time Warner joined forces to create this program against bullying
- "Stand Up Against Bullies".
- "Prevent Bullying Now".
- "Be Brave: Stop Bullying".
- "Stop Bullying: Speak Up".