Question 1: Which of the following is an appropriate action for a supervisor to take in respect to unionization activities?
- Attending union meetings when invited by workers
- Encouraging employees to share unionization opinions
- Sharing personal experiences about union involvement
- Asking employees how they will vote in a union election
Question 2: Arbitration means ending an impasse by ________.
- Assisting the principals in reaching an agreement
- Studying the issue in a dispute and suggesting a settlement
- Making a public recommendation to a committee
- Giving a third-party the power to determine and dictate the settlement terms
Question 3: Which type of union security accounts for almost three-fourths of union contracts?
- Preferential shop
- Agency shop
- Closed shop
- Union shop
Question 4: Which of the following best describes the purpose of the Wagner Act?
- Guaranteeing each employee the right to bargain collectively free from interference and coercion
- Making it illegal for a union to refuse to bargain in good faith with the employer
- Allowing secret-ballot elections for determining whether a firm's employees would unionize
- Banning unions from preventing employees from exercising their guaranteed bargaining rights
Question 5: What is the first step in the union drive process?
- Obtaining authorization cards from employees
- Making initial contact with employees
- Holding an initial organization hearing
- Campaigning for employee votes
Question 6: When representatives of Ford's management and autoworkers union meet to negotiate a labor agreement, which of the following is most likely occurring?
- Collective bargaining
- Featherbedding
- Union salting
- Certification
Question 7: All of the following are examples of permissible bargaining items EXCEPT ________.
- Indemnity bonds
- Use of union label
- Employee drug testing
- Strikebreaker employment
Question 8: Which of the following bans certain unfair labor practices and provides for majority rule and secret ballot elections?
- Landrum-Griffin Act
- Norris-LaGuardia Act
- Wagner Act
- Taft-Hartley Act
Question 9: Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech's top executives are considering fighting the unionization efforts.
Which of the following questions is LEAST relevant to the decision by Hyper-Tech to fight unionization efforts?
- How many Hyper-Tech employees were hired within the last year?
- What percentage of Hyper-Tech employees signed authorization cards?
- Does Hyper-Tech qualify for coverage by the National Labor Relations Board?
- What is the opinion of Hyper-Tech's shareholders and creditors regarding unionization?
Question 10: Union tactics designed to impede or disrupt production by encouraging employees to slow the pace of work, refuse to work overtime, and participate in sick-outs are called ________.
- Espionage
- Inside games
- Lockouts
- Strikes
Question 11: Which term refers to a union organizing tactic by which union members are placed on non-union job sites?
- Featherbedding
- Union salting
- Mediating
- Picketing
Question 12: Which intervention method listed below is the most definitive of all third-party interventions?
- Fact finding
- Mediation
- Binding arbitration
- Interest arbitration
Question 13: Costco most likely has a reputation as being the "anti-Walmart" because the firm ________.
- Provides regular annual training
- Offers generous employee benefits
- Pays above the minimum wage
- Allows closed shop union security
Question 14: Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the near future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit members and have them sign authorization cards. Enough eligible employees have signed authorization cards to petition the NLRB for an election. Hyper-Tech's top executives are considering fighting the unionization efforts.
Which of the following, if true, best supports the suggestion that Hyper-Tech will lose an NLRB election?
- Surveys indicate that Hyper-Tech employees have high job satisfaction.
- Hyper-Tech managers have been told to share their opinions about unions with subordinates.
- Hyper-Tech managers have been told to avoid making promises to their subordinates.
- Only a fraction of Hyper-Tech employees voted in the election.
Question 15: Which third-party intervention uses a neutral third party to assist the principals in reaching agreement?
- Fact finding
- Mediation
- Binding arbitration
- Nonbinding arbitration
Question 16: Which of the following is most likely a false statement about union membership?
- Employees prefer nonunion workers, so they pay them higher wages than union workers.
- In an attempt to organize workers aggressively, seven big unions formed one federation.
- In some industries, unionization has been linked to improved employee performance.
- Both blue-collar and white-collar industries have union members.
Question 17: In which human resource activity does a typical labor agreement NOT give the union a role?
- Recruitment
- Selection
- Dismissal
- Appraisals
Question 18: Which of the following best describes a "yellow-dog" contract?
- Employers agree to abide by the guidelines of the local labor unions.
- As a condition of employment, an employee agrees not to join a union.
- Union members agree to the agency shop form of union security.
- As a condition of employment, an employee agrees not to picket.
Question 19: Union authorization cards serve all of the following functions EXCEPT ________.
- Subjecting the employee to union rules
- Stating that the employee has applied for membership
- Designating the union as a bargaining representative
- Enabling employers to modify employment conditions
Question 20: Which of the following best explains why union membership has fallen since 1955?
- Domestic companies are shifting from manufacturing to service-based operations.
- Union members earn less on average compared to non-union members.
- Union membership is too expensive for most blue-collar workers.
- Foreign-owned manufacturers will not hire union members.