Question 1: Managers are responsible for getting activities completed efficiently and achieving the firm's goals by utilizing:
- Human, financial, and material resources
- Information, human, and service resources
- Human resources, organizational competitiveness, and organizational goals
- Financial resources, top management, and organizational goals
Question 2: A difference between management and leadership can be defined in the following way
- Management is human capital, and leadership is directing staff
- Management is getting things done, and leadership is deciding what needs to be done
- Management is getting things done, and leadership is inspiring action taken by others
- Management is a position of authority or power, and leadership is inspiring action taken by others
Question 3: Three different types of planning used in the function of management are
- Strategic, tactical, and operational
- Strategic, organizational design, and job design
- Job design, job enrichment, and teamwork
- Strategic, organizational design, and operational
Question 4: Triple bottom line refers to the measurement of business performance along
- Social, economic and organizational dimensions
- Social, economic and environmental dimensions
- Economic, organizational, and human performance dimensions
- Environmental, organizational and corporate responsibility
Question 5: The difference between group and team is
- A collection of people is a group and not necessarily a team
- Complementary skills are found in a group but not a team
- The aim and purpose of a group is to perform in the workplace
- Groups are defined by their relatively small size
Question 6: "The interests of one person should never take precedence over what is best for the company as a whole" is an explanation of which of Fayol's principles of management:
- Unity of command
- Unity of direction
- Subordination of individual interest
- Discipline
Question 7: The term social movement refers to a type of group that:
- Imitates corporations to improve employee morale in organizations
- Is focused on specific political or social issues
- Mimic society
- Performs activities outside the workplace
Question 8: Working with people from different countries can be a challenge because of:
- Language issues and different cultural norms
- Cross-cultural misunderstandings
- Different work skills according to cultural norms
- Global strategic communication
Question 9: People in societies where uncertainty avoidance is high want:
- Are less rule-oriented
- Tolerate a variety of opinions
- Are open to change and taking risks
- Want strict rules, laws and policies
Question 10: Firms with clearly communicated, widely understood and collectively shared mission and vision have been shown:
- To create and advance technology
- To embrace diversity
- To perform better than those without them
- To employ a smarter workforce
Question 11: Organizational culture is defined by all of the following EXCEPT:
- Life experiences of the employees
- Strengths and weakness of the staff
- Organizational mission and vision statements
- Education of the employee
Question 12: The number of people who participate in a nominal group technique is generally:
- 1-5 participants
- 3-8 participants
- 6-10 participants
- 8-14 participants
Question 13: Mission and vision development are analogous to which step in the principles of management framework:
- Planning
- Organizing
- Leading
- Controlling
Question 14: Strategy formulation answers the question:
- How do we execute a chosen strategy?
- What should our strategy be?
- Where does strategy fit in?
- How is strategy applied to me?
Question 15: The different aspects of strategy as distinguished by Mintzberg include which of the following?
- Consequential
- Differentiate
- Realized
- Permanent
Question 16: Firms that do the product leadership strategy well include which of the following factors:
- Do not focus on innovation
- Have superb operations and execution
- Are in stagnant markets
- Focus on development, innovation, design, and time to market
Question 17: Which of the following is considered an intangible resources?:
- Scientific capabilities
- Production equipment
- Manufacturing plants
- Formal reporting structures
Question 18: The intensity of industry competition and an industry's profit potential are a function of which of the following forces of competition?
- Power of stockholders
- Power or employees
- Global economic conditions
- Threats posed by new entrants
Question 19: Goals are outcome statements that define what an organization is trying to accomplish:
- Programmatically
- Organizationally
- Both programmatically and organizationally
- Internally
Question 20: Characteristics of MBO includes which of the following?:
- Systematic and organized approach
- Aims to improve employee morale
- It improves communication by centralizes decision making
- Used by managers to track their best customers
Question 21: The following is NOT considered a best practice when managing performance evaluations:
- Determine how best to use the Balanced Scorecard
- Ensure that all key staff are involved in the development of the performance management processes
- Provide additional training for supervisors on how to conduct the mid-year and year-end performance reviews
- Plan to modify the performance management system over time
Question 22: Among the top motivators driving corporations to engage in CSR include all of the following reasons EXCEPT:
- Meeting or exceeding budget
- Ethical considerations
- Innovation and learning
- Employee motivation
Question 23: Self-development, individual initiative and organizational loyalty are:
- Necessary in current principles of behavior in organizations
- Examples of organizational citizenship behaviors
- In-role performance standards
- CSR standards for individual performance
Question 24: The Gilbreths are most famous for:
- Content Packaging
- Times studies
- Productivity reports
- Time and motion studies
Question 25: Social networks are often referred to as:
- The invisible organization
- Important to organizational culture
- NIH
- Important to the mission and vision of the organization