question 1 discuss the stages of crm


Question 1 Discuss the stages of CRM implementation

Question 2 Discuss CRM vendors in brief

Question 3 The aim of BPR is to redesign and change the existing practices or process to achieve dramatic improvement in the banks. Describe the steps involved in BPR and its relation with IT

Question 4 Explain merchandise banking

Question 5 Explain the evolution and transformation of technology in banks

Question 6 Imagine a situation where your cheque is stolen. What are the immediate measures that you would take to save the money which you are going to lose?

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Management Theories: question 1 discuss the stages of crm
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