Answer all the following questions.
Question1) Define Quality Management? Discuss the 5 gap models of Service Quality.
Question2) Discuss the importance of inter sect oral linkages in tourism operations with suitable examples.
Question3) Why is it essential to respect local resident concerns III tourism operations and development?
Question4) Elaborate different activities required to management in house operations for inbound tourists.
Question5) Why is it significant to maintain good relations with suppliers in tour operations business?
Question6) How, as an Escort, will you manage the tour?
Question7) Write the essay on "Managerial Responsibilities of a Manager of a Travel Agency".
Question8) Plan the promotional strategy for tourism destination of your choice.
Question9) Illustrate hospitality operations with appropriate examples.
Question10) Efficiency in front office operations has the lasting impact on customer. Explain.
Question11) Write the essay on use on technology in travel and tourism business.
Question12) Explain the following
a) Controlling Vouchers
b) Feedback assessment
c) Costing