Q1 explain why personnel in the human resources and


Q1: Explain why personnel in the human resources and engineering departments need to know something about personal selling.

Q2: Explain why some firms have given up their market research departments and replaced them with panels of sales people when looking for new products

Q3: Why is the service provided after the sale considered by many experts to be the most important part of selling process

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Operation Management: Q1 explain why personnel in the human resources and
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