Question: Purpose: The purpose of this assignment is to enable students to demonstrate an understanding of the key factors associated with Front Office Operation and Rooms Division revenue management
Approach: You are required to undertake a comprehensive discussion and critical analysis of the Rooms Division Revenue Management of Waldorf Hotel, Blue Mountains.
For the purpose of this assessment, you are a newly appointed Front office Manager of Waldorf hotel. The hotel has been experiencing a significant decline in profits,occupancy percentage and customer-dissatisfaction over the last eighteen months. You have been asked to prepare a research report including the following:
The brief for your assessment is to:
1. Describe Rooms Division revenue management and explore the application of revenue management techniques for the Waldorf Hotel.