Question 1: Describe the challenges included in seeking to change the public service culture.
Question 2: Describe the factors that have been recognized as having an impact on the successful implementation of change in the public sector.
Question 3: What makes a good performance indicator for use in the public sector?
Question 4: Describe the contribution of networks and partnerships to the public services management.
Question 5: Describe the challenges likely to be faced in applying the traditional marketing mix to the public sector.
Question 6: Describe the distinctive attributes of financial management in public sector organizations.
Question 7: What are the main motivators for the public sector employees?
Question 8: Describe the ethical theories underpinning public sector conduct.