Question 1: What factors affect one's attitude? How might one's attitude affect one's behavior? How do emotions influence behavior? How does the psychological contract affect one's attitude and behavior?
Question 2: How do emotions and attitudes influence behavior? How might attitudes and emotions about a particular change initiative affect the outcome of the initiative?
Question 3: How do personality and values influence one's behavior? How might leaders develop team values to illicit desired behaviors? How might a consultant leverage the personalities and values of organizational leaders during a change initiative?
Question 4: How might conflicting values of an employee and manager affect the employee's behavior? How might conflicting personalities on a team influence individual behaviors? How might consultants influence those managing a change initiative when a conflict of personality or values exists?