1. Free bus rides would be a(n) ______ reward of working at Google.
extrinsic
intrinsic
social
growth need
psychological
2. Providing food fulfills which level of Alderfer's needs?
Social
Relatedness
Growth
Existence
Self-actualization
3. If employees value free food as a reward for working hard, the food would represent which component of expectancy theory?
Instrumentality
Feedback
Autonomy
Valence
Expectancy
4. According to Herzberg, the gym, pool room, and massages would represent ______ factors.
motivator
growth need
intrinsic
hygiene
expectancy
5. In trying to help employees balance their personal lives with their work responsibilities, Google is trying to improve _______.
reinforcers
quality of work life
responsibility
autonomy
feedback
6. Google employees work hard, and to an extent they expect Google to provide certain things for them. This perception is called a ______.
law of effect
QWL
reinforcer
psychological contract
balanced scorecard
7. While interacting in the cafeteria fills a business need for Google, it also fills which of McClelland's learned needs?
Growth
Existence
Achievement
Affiliation
Power
8. When a Google employee has a great idea, the company listens. The power that front-line employees have is called _______.
empowerment
expectancy
motivating
valence
reinforcement
9. From a job enrichment perspective, the ability to schedule their work hours gives employees _____.
task significance
task identity
autonomy
skill variety
feedback
10. According to Hackman and Oldham, giving employees autonomy results in which critical psychological state?
Motivation.
Knowledge.
Responsibility.
Meaningfulness.
Adaptability.