1. Provide two examples of "High cost-to-serve" and two examples of "Low cost-to-serve" customers in your business.
2. How much time on average would a server need to spend on a customer to achieve a service rate of 60 customers per hour? (Round your answer to 2 decimal places.) Average service time minutes
3. Did the person write anything? what was it about? The person is Sojourner Truth.