Discussion Post: Consumer Protection
Review the content provided on the US Department of Transportation Aviation Consumer Protection website. Then, locate a news article or social media post (e.g., Twitter, Facebook, Instagram, blog, or similar), or conceive your own brief (one to two sentence) scenario (be creative and have fun) related to one of the consumer protections.
Follow this format to develop your initial response.
• Describe the event. If based on an actual event, include the full article text hyperlink (web-address). Note: The event description is not included in the required word count.
• Provide the applicable consumer protection(s) in APA style (citation and reference).
• Judge whether the event should or should not be covered by the protection(s). If the event was resolved, feel free to agree or disagree with the actual outcome. Conjecture the potential impact of the event on the airline's future policies and procedures.
The response must include a reference list. Using Times New Roman 12 pnt font, double-space, one-inch margins, and APA style of writing and citations.