Assignment task: The purpose of this assignment is to help you demonstrate the foundations of Customer Service Environment. The six key components of a customer service environment are the customer, organizational culture, human resources, products/deliverables, delivery systems, and service.
Instructions:
Visit a major retail store. After visiting the store for at least 15 minutes, Evaluate and write a report 750 - 1000 words addressing how well the company met each of the components of a customer-focused environment and what can be done if they need to make improvements.
Submit Assignment on Blackboard.
Please don't forget about the table of content, APA, and Reference list.