Question: Produce an action plan for a recommendation for a jewellery business, the recommendation is a conflict of interest policy. The business is a jewellery business called 'king jewels' and the problem arose when the senior worker was putting his own personal interests over the businesses. An action plan is a checklist of steps or tasks you need to complete in order to implement the recommendation. It is an important part of your strategy. Components of an action plan include: ? A well-defined description of the recommendation (What) ? Tasks/steps that need to be carried out (How) ? People who will be in charge of carrying out each task (Who) ? Timeline and location of task completion (When/Where) ? Costs (Types of costs not amounts) ? Potential problems For more information there is a case study called 'king Jewels' with more information