Arora and Rohmetra. (2010) propose that Cultural Intelligence (CQ) is one of the key managerial competencies needed for dealing effectively with people from different cultural backgrounds across sectors and industries including hospitality.
Evaluate the importance of CQ in your chosen vocational area(A hotel manager) and analyse the extent to which the development of CQ might help the progression of your future career.
As this essay is partially self-reflective in nature the use of the first person is permissible when discussing CQ and yourself.
Reference recommended:
Arora, P., & Rohmetra, N. (2010). Cultural Intelligence: Leveraging Differences to Bridge the Gap in the International Hospitality Industry. International Review of Business Research Papers, 6(5), 216-234. https://www.bizresearchpapers.com/17.%20Pallvi%20Aroara-FINAL.pdf
Consider the following questions:
1. What is CQ ?
2. Why is CQ so important ?
3. Themes of CQ ?
4. Discuss CQ and myself and how I can improve in my career?